At Eezy Chairs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you purchase our products, including chairs and spare parts. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information Collection
We may collect personal information from you when you:
- Place an order for our products.
- Contact us for customer support or inquiries.
2. Use of Information
The information we collect may be used to:
- Process your orders and deliver products.
- Provide customer support and respond to your inquiries.
- Improve our products and services based on customer feedback.
3. Warranty and Product Information
Your information may be used to manage warranty claims for our products:
- We offer a 1-year warranty on all spare parts (e.g., hydraulic components, wheels, mechanism).
- Please note that there is no warranty for peeling of leatherette materials.
- In case of any complaints, only the damaged parts will be replaced; full chair replacements are not applicable under warranty terms.
4. Product Representation
While we strive for accuracy, there may be slight variations in the color of fabric/leatherette when compared to actual products, as shown in images.
5. Delivery and Installation
- Our chairs will be delivered in a box pack with installation instructions provided.
- Installation and servicing of chairs in bulk are available on a chargeable basis.
6. Information Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at 9213094200.
