Return Policy - Eezy Chairs
At Eezy Chairs, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, please follow our return policy below.
Eligibility for Returns
- Items must be unused, in original condition, and in the original packaging.
- Return requests must be made within 2 days of receiving your order.
Non-Refundable Items
The following items are not eligible for returns:
- Custom or personalized items
- Gift cards
- Items marked as final sale
Return Process
- Contact us to initiate your return.
- Once we receive your item, we will inspect it and notify you via email.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 8-10 business days.
Note: The time for the refund to appear in your account may vary by payment provider.
Shipping Costs
- Shipping costs are non-refundable.
- Return shipping costs will be deducted from your refund unless the return is due to our error (e.g., damaged or incorrect items).
- We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items.
Exchanges
To exchange an item, please complete the return process and place a new order for the replacement item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will resolve the issue with a replacement or refund, as appropriate.
Contact Us
For questions or assistance regarding returns, please contact us at 9213094200. We’re here to help!
